Emplo

Feb 21, 2024

2 years ago

Registration with email and password is down

Resolved February 21 at 4:21 PM (in 39 minutes)

We have updated our Email Provider to SendGrid. The issue has been fixed.

Identified February 21 at 3:42 PM (39 minutes earlier)

Our email provider is currently down (Resend). Creating a new account with email and password requires an email that might not be sent for now. A fix is coming.

Jan 18, 2024

2 years ago

Errors with Apple Sign Up on Mobile App

Website

Resolved January 18 at 9:22 PM (in 42 minutes)

We have identified an error impacting users who have deleted a PrivateRelay account and subsequently attempted to recreate it without first removing it from their Apple account. This issue has been fixed and we are continuing to monitor for any further issues.

Investigating January 18 at 8:40 PM (42 minutes earlier)

We are investigating users encountering errors when signing up with Apple.

Jan 17, 2024

2 years ago

Elevated reports of 500 error rates on edge requests

Website

Resolved January 17 at 9:36 PM

We are encountering an elevated reports of 500 error rates on edge requests caused by Vercel downtime. This incident has been resolved